Refund policy
EXCHANGE POLICY:
Eligibility for Exchange:
• Exchange requests must be made within 3 days of receiving the order.
• Items should be unused, unwashed and with original tags intact.
• Exchange is possible only for size or style (if available).
• Customized or sale items are NOT eligible for exchange.
How to Request an Exchange:
• WhatsApp us at 9326564904 with your order details and reason for exchange.
• Once approved, we will do the needful.
RETURN POLICY:
As an apparel brand, we do offer returns or refunds provided the product is eligible for return.
Return Eligibility (Only for Defective/Damaged/Incorrect Product):
• Must notify us within 48 hours of delivery with photos and details.
• Item should be unused, unwashed, and with original tags.
Process:
• WhatsApp us at 9326564904 with your order details and reason for return.
• Once verified, You’ll need to courier the item back to us at your own cost (unless it’s a dispatch error from our side).
• Once we receive and inspect the item, we will issue a store credit equivalent to your purchase amount, valid for 6 months.
• The store credit will be sent to you via email/WhatsApp in the form of a unique coupon code, redeemable at checkout.
Non-returnable items:
• Items purchased on sale.
• Customised or altered items.
• Worn, washed or damaged products due to customer handling.